FREQENTLY ASKED QUESTIONS
WHAT DOES THE DAY PASS PRICE INCLUDE?
Return coach transfers from most Nadi, Wailoaloa, Denarau, Momi Bay, Natadola, and Coral Coast hotels/resorts
Return transfers to and from Malamala Beach Club via high-speed catamaran
Towel service (see below)
Use of non-motorised water sports equipment such as snorkelling gear, kayaks, paddle boards and more
HOW DO I PAY FOR PURCHASES ON THE ISLAND?
Upon check-in at our private island Beach Club, you will be given a TAB card. Place all purchases on the card throughout the day and ensure you leave enough time before you depart to settle tab with either cash, debit, or credit card.
ARE FOOD AND DRINKS INCLUDED IN THE PRICE?
No. The Day Pass prices include return coach transfers, vessel transfers, towel service, complimentary WiFi and the use of non-motorised sports equipment.
HOW DO I BOOK A PRIVATE SEATING AREA?
When you book online, just click the required seating option when you are booking your Day Pass. Poolside Daybed (for 1-2 people), Beachside Cabana with butler service (for 1-2 people), Grand Cabana with butler service (for 1-8 people).
FOOD & BEVERAGES
CAN I BRING MY OWN FOOD AND ALCOHOL?
No. Malamala Beach Club is a licensed venue therefore no personal food or alcohol is permitted.
ARE THERE VEGETARIAN FOOD OPTIONS AVAILABLE?
Yes, our menu has a number of vegetarian options available. To see the current menu, click the link.
DOES THE MENU CATER FOR THOSE THAT ARE GLUTEN FREE?
Our chef will cater to gluten free diets, please advise the wait staff when you order. Please advise our reservation team when you book of any dietary requirements.
HOW LONG IS THE KITCHEN OPEN FOR?
The kitchen and bar are open all day long. Just present your TAB card with every purchase.
WHAT SHOULD I BRING?
Bring swimwear, footwear to wear on the beach (the coral can be a little hard on bare feet), a hat, and sunscreen. There are merchandise items such as hats and sulu’s (sarongs) and T-shirts available on the island should you wish to purchase as a souvenir or in case you forget your own.
IS THERE WIFI AND WILL MY PHONE WORK WHILE THERE?
WiFi is available free of charge to all guests at Malamala Beach Club. Being in close proximity to the mainland, most phones still work well while on the island. Please check with your phone provider to ensure you have international roaming for overseas visitors if not using WiFi. Please be aware WiFi services may be slower on days with higher volume of guests.
DO I HAVE TO PAY EXTRA FOR ALL SEATING OPTIONS?
Reserve a Poolside Daybed (for 1-2 people), a Beachside Cabana (for 1-2 people) or Grand Cabana (for up to 8 people) at an additional cost, otherwise there are plenty of seating options on the beachfront around the island at no extra charge.
DO I NEED TO BRING MY OWN TOWEL?
We provide one towel per person as part of the service at Malamala but should you wish to use additional towels please feel free to bring your own. Additional towels are available on the islands at a cost of FJ$5 per towel.
WHERE DO I GO IF I HAVE BOOKED A PRIVATE CABANA?
On arrival, one of our butlers will be waiting for you at the end of the jetty to take you to your cabana
CAN I RESERVE A PARTICULAR CABANA OR DAY BED?
No sorry but the club will try to cater to your request.
HOW DO I GET FROM MY HOTEL/RESORT TO PORT DENARAU?
Complimentary coach transfers are provided with your Day Pass purchase. Please see the coach transfer schedule for timings and details of which hotels we pick up/drop off from.
Coach Transfer Schedule
CAN I GET A COACH CONNECTION FROM THE CORAL COAST?
Coach Connections from Momi Bay, Natadola, and Coral Coast only apply to a full day pass (departing Port Denarau at 10.00am and returning at 4.45pm
ARE CHILDREN ALLOWED?
Malamala Beach Club is family friendly but not family focused. While children are allowed at Malamala Beach Club but we do not specifically cater to them (there is no child’s menu or specific areas for children). As such, we do not offer a child’s rate for Malamala Beach Club but children under 3 are free of charge.
WHAT TIME ARE THE RETURN TRANSFERS?
Guests can choose to depart Malamala Beach Club at 4.15pm or 5.15pm. Make sure keep an eye on the time and allow yourself enough time to settle your bill before your departure time. Guests who have booked return coach transfers to the Coral Coast must depart on 4:15pm vessel.
WHAT HAPPENS IF THE WEATHER IS BAD?
Unless the weather is a danger to staff and guests (in which case we will close the island and transfer services) we will remain open. Given that we are an island, there is always somewhere to shelter and the main restaurant is a great place to chill and watch the weather. What better place to wait out some less-than-ideal weather!
HOW LONG IS THE TRIP TO MALAMALA BEACH CLUB?
Transfers aboard our high-speed catamaran are only 30 minutes. Take a seat in the air-conditioned lounge or head up to the open-air top deck to take in the views on the way there.
IS THE ISLAND WHEELCHAIR FRIENDLY?
Yes, we cater for wheelchairs. Additional assistance will be provided when getting on and off the transfer vessel. The island has concreted pathways to provide access to the dining areas and pool areas but not to the cabanas.
WHAT ABOUT ISLAND ACCESS IN POOR WEATHER?
On occasion, due to adverse weather conditions, it may not be possible for the South Sea Cruises vessel to pull up to the jetty at Malamala. In these instances, you will be transferred by tender boat from the South Sea Cruises vessel to the beach club (or reverse) which may require getting your feet wet when landing on the island.